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Converzation AI is an advanced customer support automation platform that trains AI on your knowledge base, documents, and internal content to provide self-learning, accurate responses to customer inquiries. Unlike static chatbots, Converzation continuously updates itself using your existing support data, eliminating outdated answers and ensuring that customers always receive the most relevant information.
How Converzation AI Works:
- Train AI on Your Data: Upload knowledge base articles, FAQs, docs, and customer interactions to create an intelligent AI agent.
- Automate Repetitive Queries: Reduce ticket volume by up to 70% by handling Tier-1 inquiries instantly.
- Dynamic Knowledge Base Updates: AI continuously learns and evolves with new content, eliminating outdated information.
- Seamless Integrations: Works with Desku.io, Zendesk, Freshdesk, Salesforce, and other platforms.
- No-Code Setup: Go live in under a week with easy onboarding.
Ideal for SaaS, eCommerce, and customer-centric industries, Converzation AI empowers support teams to scale work quickly while keeping human agents focused on high-value interactions.
